Delivery and Returns

SHIPPING COUNTRIES

Majouri.com currently delivers to the following countries: France mainland (including Corsica), Germany, Austria, Belgium, Bulgaria, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Czech Republic, Romania, United Kingdom, Slovakia, Slovenia, Sweden, Switzerland and United States.

 

DELIVERY FEES

Delivery to France: €3 in Pick-up Points or €6 at home - Free delivery for orders over €60.

Delivery to Europe, the UK and Switzerland: €10 - Free delivery for orders over €100.

Delivery to the United States: €48 - Free delivery for orders over €300.

For deliveries outside the European Union, any customs duties and other fees related to the importation of the Products remain the responsibility of the customer. We therefore advise you to contact local authorities to obtain information about any additional taxes and import duties.

 

ORDER PROCESSING

All packages are routinely processed and shipped within 48 business hours.

 

DELIVERY DELAYS

For France, the estimated delivery time is 3 to 4 working days.
For Europe and the US, the estimated delivery time is 7 to 15 days.

The company cannot be held responsible for any delivery delays caused by the carrier.

 

RETURNS AND REIMBURSEMENTS

Returns must be made within 14 days of sending your return request in their original packaging, with unopened cellophane packaging, in perfect condition to be resold, and sent back with their original shipping slip.

Travel sizes, discovery sets and samples can't be returned nor refunded.

The cost and risks of returning the product are the responsibility of the Customer.

To organize a return, please contact us at contact@majouri.com and refer to our general conditions of sale.

 

QUESTIONS

You can get in touch with us directly by sending an email to contact@majouri.com